AN IMPORTANT UPDATE FROM C & C WINE HOUSE Wednesday 21st February 2024
Please see below a letter of explanation from C&C to their customers:
Dear Valued Customers,
We hope this message finds you well and enjoying the moments that matter, many of which we've been privileged to share with you at C & C Wine House. Since opening our doors, our mission has been to offer not just meals, but experiences that bring us all closer, served with love and care at prices that feel like home.
The past few years have been a journey of resilience and adaptation for all of us. Like many, we have faced unprecedented challenges since the onset of the COVID-19 pandemic, navigating through the ebb and flow of its impact on our community and industry. Throughout this period, we've strived to absorb the fluctuations and pressures of inflation, supply chain disruptions, and rising costs, all to keep our prices steady and accessible for everyone who walks through our doors.
As we step into this new year, we find ourselves at a critical juncture. The recent increase in the country's sales tax from 15% to 17%, coupled with ongoing inflation and the direct costs associated with sourcing from our cherished local vendors, has significantly impacted our operating expenses. After thorough review and much contemplation, it's clear that in order to continue serving you with the quality and care you deserve, we must adjust our prices slightly (effective January 19,2024).
This decision was not made lightly. We understand the trust you place in us with every visit and every meal shared in our space. Our commitment to providing you with the best possible dining experience remains unwavering, and this adjustment will ensure that we can sustainably source quality ingredients, maintain our beloved space, and support our dedicated team who make it all possible.
We are immensely grateful for your loyalty, understanding, and continued support during these changing times. It is your patronage that breathes life into C & C Wine House, and we are committed to honouring that by upholding the standards you’ve come to expect from us.
Please know that we are here for any questions or concerns you may have. Our door is always open, and we look forward to welcoming you with the same warmth and hospitality as always.
Thank you for being an integral part of our C & C Wine House family. Together, we will continue to create beautiful moments over meals that bring us joy and comfort.
Warmest regards,
Management
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