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SHORE EXCURSION EXCELLENCE WORKSHOP
Monday 1st July 2013

The ABTA has collaborated with several other organisations and an internationally recognized tour guide training company from Canada, AQUILA, to produce a training session that will be conducted this month, titled "Shore Excursion Excellence Workshop".

On Friday July 26th 2013, between 9:00 am to 11:00 pm and at the Multipurpose Cultural and Exhibition Centre, trainees will gain the skills to:

  • Understand the roles of ports, destinations, tour operators and other key players in the success of a destination’s cruise industry
  • Examine the cruise lines’ expectations from a port of call – and see how your destination measures up!
  • Learn how shore excursions work, and how the cruise industry operates tours
  • Explore the best ways to provide excellent customer service for independent guests


Registration fee is EC $30.00 (for submissions made after July 1st). Click here to find a download fo more information and registration form.


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NAME: Colin C. James
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