ANTIGUA & BARBUDA HOTELS & TOURISM ASSOCIATION

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HOSPITALITY ASSURED
Tuesday 17th May 2011

 

The CTO is already helping these businesses in Antigua to become Hospitality Assured;
 Siboney Beach Club
Description: http://www.electricvillages.com/clients/CTO/1308C/102/images/star.gif
 Curtain Bluff Resort
Description: http://www.electricvillages.com/clients/CTO/1308C/102/images/star.gif
 The Catamaran Hotel
 
The Hospitality Assured framework can help to:
Improve Quality Standards
Description: http://www.electricvillages.com/clients/CTO/1308C/102/images/check.gif
Improve Leadership and  Management Skills
Description: http://www.electricvillages.com/clients/CTO/1308C/102/images/check.gif
Increase Customer Loyalty
Description: http://www.electricvillages.com/clients/CTO/1308C/102/images/check.gif
Improve Staff Morale
Description: http://www.electricvillages.com/clients/CTO/1308C/102/images/check.gif
Reduce Staff Turnover
Description: http://www.electricvillages.com/clients/CTO/1308C/102/images/check.gif
Increase Market Share
Description: http://www.electricvillages.com/clients/CTO/1308C/102/images/check.gif
Enhance your Marketability and Generate Great PR
Description: http://www.electricvillages.com/clients/CTO/1308C/102/images/check.gif
Develop Service Ideals, Values and Principles that Support a Culture of Excellence
Until September 2011 businesses can benefit from the services of a business advisor free of charge and businesses with less than 60 employees can receive a 50% discount on the assessment cost
Become certified and assure your way to success!
For more information contact:
 
Director of Human Resources
Caribbean Tourism Organization
One Financial Place
Collymore Rock, St Michael
Barbados
T: +1 246 427 5242
F: +1 246 429 3065
hospitalityassured@caribtourism.com
or visit www.onecaribbean.org
 
Corthwright Marshall
Antigua & Barbuda Department of Tourism
Government Office Complex
Queen Elizabeth Highway
St. John’s, Antigua
T: 268-462-0480
E: marshallcu@gmail.com
 
Neil Forrester 
General Manager
Antigua Hotels & Tourist Association
Island House, Newgate Street  
St. John’s, Antigua
T: +1 268-462-0374
E: neil@antiguahotels.org

 


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