CUSTOMER EXCELLENCE AWARDThursday 22nd October 2020
Wednesday, 21st October 2020 - Antigua and Barbuda – 5* Boutique Hotel, The Inn At English Harbour is the recipient of a British Airways Holidays Customer Excellence Award
The Inn At English Harbour is delighted to announce that it has received a British Airways Customer Excellence Award for 2019. This award comes from unbiased customer reviews and is designed to showcase the hotels that impress guests the most. The Inn At English Harbour received an overall score of 9.0/10.
British Airways Holidays is one of the UK’s leading tour operators. As part of its commitment to providing high-quality holidays, British Airways uses customer feedback to find its top-rated hotels. British Airways Holidays works with Reevoo, an independent and impartial third-party company, to collect reviews from their customers. Reviews are only collected from genuine British Airways Holidays customers, who are asked to score hotels based on location, service, cleanliness, and sleep quality. Participants also give the hotel an overall score out of ten. Find out more about Reevoo at ba.com/reviews.
British Airways Holidays has gathered over 102,000 independent hotel reviews this year. In 2019, British Airways awarded close to 650 Customer Excellence Awards across the globe to recognise their top-rated hotels.
“The Inn At English Harbour has been distinguished by British Airways Holidays customers for delivering a superior customer experience. We are delighted to confirm that you that you are one of our top-rated hotels for 2019” said Claire Bentley, Managing Director of British Airways Holidays.
“We want to thank you, British Airways, for taking the time to recognize the hard work and dedication which we as a Hotel have put in the Industry. We are humbled by the level of appreciation of the loyal guests who visit us and we are happy to know that we made a difference as holiday makers. Our entire Staff and all our team members are elated to receive this prestigious award.
We thank you for your support and pledge our continued commitment to you especially in these difficult times.
Fabio Giorgi – General Manager
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