The Hospitality Assured programme seeks to actively encourage tourism and hospitality business in the Caribbean to gain Hospitality Assured certification by putting in place well developed service ideals, values and principles that support a culture of excellence.
Hospitality Assured is the quality standard created by the Institute of Hospitality (UK) specifically for customer facing businesses. The Hospitality Assured process encourages businesses to look at their own operation from the customer’s perspective and to see where improvements should be made to benefit the business.
For a limited time businesses with less than 60 full and part-time employees can receive the services of a business advisor free of charge and a discount of 50% on the cost of certification.
For more information on Hospitality Assured please visit http://www.onecaribbean.org/programs/hrdevelopment/hospitalityassured/default.aspx or contact:
Director of Human Resources
Caribbean Tourism Organization
One Financial Place, Collymore Rock, St. Michael, Barbados
Tel: 246-427-5242, Fax: 246-429-3065