SANDALS WELCOMES NEW HOTEL MANAGERMonday 22nd September 2014
Dickenson Bay, Antigua: Sandals Grande Antigua Resort and Spa has welcomed a new Hotel Manager- Christopher Elliott. Mr. Elliott, who is Jamaican by birth with St. Lucian citizenship, has been in the hotel industry for over fifteen years but started his career with Sandals Resorts International (SRI) in 2006. He began his Sandals experience as Hotel Manager for Sandals La Toc Golf Resort and Spa in St. Lucia and then went on to serve at Sandals Halcyon. Before coming to Antigua, Mr. Elliott held the position of General Manager at Sandals Carlyle Montego Bay in Jamaica.
Meet Christopher Elliott!
- Who is Christopher Elliott? I see myself as a caring, calm and responsible individual who loves to interact and encourage people on a daily basis. I truly believe that most people are inherently good and they want to do good at all times and I try to tap into that trait whenever I interact with people. I am a driven individual and believe that if I can make the life of the people around me better, then I am satisfied. I wake each morning and give thanks for my life and for my family. I have strong family values and believe that we should always put our family first when making decisions.
- What has the experience at SAT/in Antigua been like? It has been way better than I expected to be honest. Everyone that I have met have welcomed me with open arms and I am now seeing firsthand what Antiguan warmth and hospitality is all about. The team members and managers have made me feel comfortable very quickly and I look forward to being a part of this team here in Antigua.
- Has there been any major difference in terms of the Antiguan culture and what you are used to? Not really. Coming from Jamaica and St. Lucia ( before Jamaica), the cultures are very similar. I love soca music and it is refreshing to hear more soca on the radio now as in Jamaica this is rear.
- What is your ultimate vision for Sandals Grande Antigua as Hotel Manager? My ultimate goal is to see the performance in terms of scores and occupancy stay consistently high. I want us to be able to run at full house in the summer months ( which is traditionally the slower months) and this can only be achieved by having consistent high service levels and feedback. Social Media is so powerful and guest feedback can now make or break any business. Consistency is key and being a part of helping the Antigua team get to that level is a challenge that I am looking forward to. The managers and team members are very strong technically and they understand the importance of this industry to the economy of this island, so I really do not foresee much challenges moving forward in this regard.
- Where can one most likely find you on a day off? At home relaxing and catching up on the news or at the beach with my family.
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