AMERICAN AIRLINES INTRODUCES SELF-SERVICE CHECK-IN IN ANTIGUA AND BARBUDA
Wednesday 3rd March 2010
American Airlines, a founding member of the oneworld® Alliance, announced today that it has installed four Self-Service Check-In devices at the V.C. Bird International Airport (ANU) in Antigua and Barbuda. American is the first airline to introduce this technology to the island nation.
Self-Service Check-In allows customers to not only check-in for their flights, but to select their seats, check-in their bags, print their boarding passes and obtain electronic receipts. Eligible passengers have additional options, such as selecting standby for an earlier or later flight, confirming a seat on an alternate flight or requesting an upgrade.
“American Airlines is always searching for new ways to use its automation resources to enhance the overall travel experience of our customers,” said Cathy Ann Edwards, American’s Country Manager in Antigua and Barbuda. “These Self-Service Check-In devices provide our customers with a convenient and easy-to-use check-in option that helps make their journey hassle-free.”
Customers who wish to use Self-Service Check-In devices for international flights need a passport or credit card for identification purposes. Passengers who are residents of the U.S., but are not U.S. citizens, need their U.S. Alien Resident card.
American has other technologies available for its customers. By visiting AA.com, customers can sign up for Flight Status Notification to receive notice of changes in American Airlines or American Eagle flight arrival or departure times. This information is then delivered by voice message via phone, or text message via email, alphanumeric pager, text-enabled wireless phone or personal digital assistant. Customers may subscribe to Flight Status Notification during the reservations process, in the Travel Information section or through their "My Account" page – all on AA.com.
Online visitors can also check schedules and fares and book flights on AA.com, with no booking fees.
American Airlines, American Eagle and AmericanConnection® serve 250 cities in 40 countries with, on average, more than 3,400 daily flights. The combined network fleet numbers more than 900 aircraft. American's award-winning Web site, AA.com®, provides users with easy access to check and book fares, plus personalized news, information and travel offers. American Airlines is a founding member of the oneworld® Alliance, which brings together some of the best and biggest names in the airline business, enabling them to offer their customers more services and benefits than any airline can provide on its own. Together, its members serve nearly 700 destinations in more than 130 countries and territories. American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation. AmericanAirlines, American Eagle, AmericanConnection, AA.com, We know why you fly and AAdvantage are registered trademarks of American Airlines, Inc. (NYSE: AMR)
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